Senior Payroll Specialist
Numero richiesta: 6011392904032024
Categoria: Client Service
Data di pubblicazione: April 16, 2024
Categoria: Client Service
Data di pubblicazione: April 16, 2024
Sede lavoro: Bucharest, Bucuresti, RO
Job Summary:
The role of the Senior Payroll Specialist is to produce the payroll for clients, acting as their liaison for payroll-related processing. In addition, this role will participate in system testing as needed, provide consultation to clients and others, and as needed.
Responsibilities:
- Produce timely and accurate payroll – includes all interface and payroll processing activities;
- Ensure quality controls in the payroll process and update documentation, includes reconciliation of results and audit checks
- Extract monthly and annual reports (YE activities) and act as a backup for SME
- Act as day-to-day liaison with client designated contacts for payroll-related processing
- Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues.
- Work effectively across ADP France to resolve client issues.
- Maintain client payroll procedure manuals and business process documents
- Highlight and escalate relevant matters that may impact the running of client payrolls
- Process relevant tax forms for employees
- Conduct timely and accurate processing of cyclical events including month-end, qrtr-end, and year-end activities.
- Constantly and actively contribute to the Standardization and Improvement process.
- Create or adapt existing training material depending on new instructions received from stake holders/ functional leaders, in cooperation with the SME when the case.
- Act as a Trainer/ Mentor/Buddy to the new comers, ensuring process knowledge is well absorbed, job shadowing
- Work closely with the Team Leader and contribute to creation of refresher training sessions for the team whenever the need is detected/ at supervisor’s request or other ADP functions’ suggestion.
- Uses expertise to enhance activities that drive positive change
- Effectively manages the knowledge and tools within the team in order to impact delivery capabilities
- Readily takes advantage of opportunities to suggest or promote new ideas
- Recognises the ups and downs of project delivery and has the strength of character to provide support through difficult periods.
- Works close with the SME to optimize the knowledge level
- Extract monthly and annual reports (YE activities) and act as a backup for SME
Education & Experience:
- Degree or Equivalent: Bachelor’s Degree
- Major Area of Concentration: IT / Business / Accounting
- Work Experience:
- Associate Payroll Specialist 1-3 yrs
- Payroll Specialist 3-5 yrs
- Senior Payroll Specialist 5-8 yrs
People Management:
- Team oriented/Team Player
- Customer Service Skills, Client focus
- Interpersonal and Communication Skills, written, listening and verbal, in country of servicing and English
Knowledge and Skill Requirements:
- Language Skills
- Fluent in French and English language
- Technical skills :
- Microsoft office suite (Excel, Word, ….)
- Skills and Abilities:
- Payroll industry, process, and France-specific knowledge and expertise
- Ability to use ADP systems and processes accurately and consistently; “SAP” HR/Payroll expertise
- Troubleshooting/problem resolution skills
- Ability to organize, prioritize and multitask
- Ability to work under pressure while maintaining deadlines
- Analytical ability
- Attention to detail
- Possesses a continuous improvement mind-set and is receptive to change
- Must be able to demonstrate competencies as detailed in the Leadership Expectations for Individual Contributors
- Can do attitude, developed team work approach
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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At ADP we are lucky to have collaborative and supportive colleagues. I have an outstanding supervisor that has a good understanding of work and life balance, expressed via flexible work time and the opportunity of working from home. We also have the possibility of enhancing our own area of expertise via trainings with external instruction provided by ADP.
