Payroll Specialist

Número de req.: 250648
Categoria: Client Service
Data de publicação: June 17, 2024

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250648
ADP_Referral
MX

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Group of associates collaborating at work.

Local de trabalho: Mexico City, , MX

GV PAYROLL SPECIALIST

ADP is hiring a Payroll Specialist for our GlobalView division. The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition this role will participate in system testing as needed, provide consultation to clients and others and as needed.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

Produce timely and accurate payroll- includes all interface and payroll processing activities.
Act as day-to-day liaison with client designated contacts for payroll-related processing; Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Work effectively across GlobalView and ADP business groups to resolve client issues.
Maintain client payroll procedure manuals and business process documents.
Ensure quality controls in the payroll process and update documentation- includes reconciliation of results and audit checks.
Highlight and escalate relevant matters that may impact the running of client payrolls.
Conduct timely and accurate processing of cyclical events including month-end, qtr-end, and year-end activities. Balance client data for QTR and YE.
Manage client issues in CRM system and work with client and internal partners to classify, prioritize and follow-up.
Maintain up to date knowledge and expertise of statutory legislation and ADP systems.
Participate in testing and validation as required for product updates, configuration changes, and cyclical processing events (such as yr end). Assist implementation during testing phases/parallel processing/UAT.

QUALIFICATIONS REQUIRED:

3-5 Years of Directly Related Experience with Mexican payroll.
Bachelor’s Degree or its equivalent in education and experience with a Major Area of Concentration in IT/Business.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

Proficient with Word and Excel.
Advanced client service skills both written an oral.
Ability to analyze problems through effective customer interaction and communication.
Ability to work under time constraints to ensure deadlines are met.
Experience with SAP Payroll highly desired; degree preferred.
Proven capability in effectively managing and meeting client expectations.
Strong self-initiative and highly motivated individual.
The ability to work flexible hours may be required.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.

NinaClient Support Consultant

Payroll Specialist

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