Sr. Client Service & Product Support Consultant
Categorie: Operations
Data afișării: April 26, 2024
ADP is hiring an Sr. Client Service & Product Support Specialist.
In this role, you will serve as ADP’s front-line for solving clients’ challenges, including issue resolution, answering questions, helping clients, and more. You carry the weight of ADP’s service reputation and client satisfaction in your hands. You will handle day to day interaction with various teams to support technical business requirements. Work to support the business needs being self motivated, able to work independently and able to take initiative without always being directed.
The nature of what you do every day will not change – your #1 goal is to help clients and our business partners. Still, every day will be different because the questions you receive will vary, as will the solutions you provide. There will be no shortage of new questions you’ll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a fast paced environment. You have a way with people that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our business partners to understand and take action on. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU’LL DO: Responsibilities
TO SUCCEED IN THIS ROLE: Preferred Qualifications
A college degree is great but not required. What’s more important is having the skills to do the job. If you don’t have a college degree, other acceptable experiences could include:
YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:
What are you waiting for? Apply today!
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
The culture at ADP is very collaborative. One of the things I found when I came in is that you can ask anybody anything and they are willing to help you. They are very engaged in the job that they do and they love to understand what you are doing as well.