Service Relationship Manager
Catégorie: Client Service
Date de publication: April 19, 2024
Service Relationship Manager
The Service Relationship Manager will serve as the single point of contact (« SPOC ») and accountability to the outsourced services to the client/s supported by ADP. Together with the ADP Regional Service Relationship Managers and the Global Service Relationship Manager, the FSRM will form the ADP Regional Service Delivery team and shall serve as the key provider of Services delivered from ADP to our client/s in the region.
Purpose
Function
Key Responsibilities:
Required:
Education:
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It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.