ES Canada BPO WFN NAHCM 150366

Numéro de poste vacant: IND150366
Catégorie: Client Service
Date de publication: May 8, 2024

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ADP_Referral
IN

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Three associates collaborating at work

Lieu de travail: Hyderabad, Telangana, IN

Inbound Client Support for Payroll
-Provide Tier 1 customer support for client queries on Payroll
-Experience working with inbound customer service team is a must
-Candidate must possess a technical bent of mind and strong analytical abilities
-Excellent communication skills
-Excellent Customer Service skills – High focus on Client Experience & problem resolution
-Ability to work under pressure – Adept at working in a high call volume environment and should be open to working in all US shifts
-Familiar with all Windows OS – Windows 10, Win XP, Windows 7 Professional

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Inbound Client Support for Payroll
-Provide Tier 1 customer support for client queries on Payroll
-Experience working with inbound customer service team is a must
-Candidate must possess a technical bent of mind and strong analytical abilities
-Excellent communication skills
-Excellent Customer Service skills – High focus on Client Experience & problem resolution
-Ability to work under pressure – Adept at working in a high call volume environment and should be open to working in all US shifts
-Familiar with all Windows OS – Windows 10, Win XP, Windows 7 Professional

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.

NinaClient Support Consultant

ES Canada BPO WFN NAHCM 150366

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