Data Analyst

Numéro de poste vacant: 251516
Catégorie: Client Service
Date de publication: May 15, 2024

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Lieu de travail: El Paso, TX, US

This position is not remote. It must be worked from one of the offices in these 6 locations: Alpharetta, GA; El Paso, TX; Florham Park, NJ; Louisville, KY; Norfolk, VA; Tempe, AZ.

ADP is hiring a Data Analyst. In this position you will be responsible for key business metrics and reporting that drives decision making and process improvement for the Business Unit. A champion for standardizing and automating internal client-facing reports provided to Business Units. Be a change agent within the Business Unit’s closed loop administration to ensure accurate and high-quality data is collected and analyzed on a consistent basis. Leverage a variety of analytical tools to provide information that is flexible, responsive and nimble to changing business needs. The Data Business Analyst is responsible for Analysis/ Consulting, Configuration/ Integration, Validation/ Support and Project Planning for all aspects of business processes with a focus on predictive analytics, reporting and automation flows.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

Analytics/ Consulting/Communicating
Conducts business project initiation activities
Analyze existing client systems, interface requirements, business process and operational needs
Provides professional consulting in the areas of tool customizations, business processes, analytics, complex custom reports and special projects
Responsible for researching bench-marked and attainable validated systemic tools to evaluate HR performance, resulting in metrics that help senior leaders drive Service Excellence.
Develop meaningful analytic conclusions and recommends innovative solutions
Work with Business Unit champions and Subject Matter Experts (SMEs) to define requirement related to reporting, analytics, trending and communications.
Create business requirements based on detailed analysis of Business Unit needs
Coordinates and consults with Corporate IT for customization work
Develops adhoc inquiries to assist in reporting, categorization and analysis
Provides demos and training for champions and SMEs, including documentation as required for reporting, analysis, trending and communication.

Configuration/ Integration:

Works and counsels with business units on system and service configuration tools, tool adaptation and business best practice solutions.
Determines best methodology and oversees the accurate and timely conversion of survey data, reporting and analytics.
Consults on interfaces to internal and external systems

Validation/Support:

Establish predictive analytics
Oversees formal coordination of system and operational services to other ADP business units and departments.
Performs testing and support during UAT, works to resolve defects/ issues
Support the Business Unit during the production release of new tools, reports, alerts and analytics.
Provide Tier I/II support for the tools, reports and system supporting the business initiative to the business units.

Project Planning:

Participates in establishing and monitoring of Business Unit implementation schedule and report status to Project Team Members.
Ensures issues and risks are documented and work with team members to resolve.
Business Unit teams will work collaboratively to standardize all aspects of internal workflows, analytics and reporting with consideration for the unique needs of the individual businesses.
Train appropriate uses on analytical tools to ensure widespread adoption of best practices in collecting and analyzing data for actionable recommendations to leaders.
Performs other related duties as assigned.

QUALIFICATIONS REQUIRED:

For level I:

No experience will be considered with a bachelor’s degree or higher in a related degree such as Finance, Accounting, Statistics, Business, Data Science, Data Engineering

For level II:

Bachelor’s degree or equivalent in education and experience with major area of concentration in Finance, Accounting, Statistics, Business, Data Science, Data Engineering
5+ years of directly related experience in analytics, market intelligence and analytics, financial modeling or statistical analysis

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

Excellent quantitative and analytical skills, and strong attention to detail
Excellent project management skills
Strong verbal and interpersonal skills, with demonstrated ability to work with and communicate at all levels of staff and management.
Ability to interpret data into actionable recommendations
Strong Excel skills required, including data modeling and ad hoc analysis
Can easily build relationships across multiple functions and business units
SQL and Python knowledge

#LI-Hybrid

Can be worked from the ADP offices located in Alpharetta, GA; El Paso, TX; Florham Park, NJ; Louisville, KY; Norfolk, VA or Tempe, AZ

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.

NinaClient Support Consultant

Data Analyst

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