System Champion & Project Manager – Southern Europe
Req Number: 6011535406182024
Category: Operations
Posted Date: July 2, 2024
Category: Operations
Posted Date: July 2, 2024
Work Location(s): Barcelona, Cataluña, ES
ADP is hiring a System Champion & Project Manager for Southern Europe
Well, this may be the role for you. Ready to make your mark?
In this role, you will act as Project manager &System Champion to ADP IBERIA (Southern Europe region)
You will be responsible for the management, creation, maintenance, and enhancement of company systems including Siebel, C360, Shield, and other critical platforms. This role will ensure the effective adoption and utilization of these systems while leading development initiatives to meet organizational needs. Additionally, the Systems Manager and Project Manager will oversee various projects, ensuring they are delivered on time and within scope.
This role has visibility with executive management and requires mature leadership skills as well as strong change management skills.
Integrity, resilience, positivity, and a proactivity attitude are must-haves in this job. In return, you’ll be rewarded with opportunities to advance your career in a fun and friendly and highly respected tech company.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
What you’ll do:
Implementation and maintenance of the corporate tools at a country level.
Oversee the lifecycle management of Siebel, C360, Shield, and other related systems.
Ensure systems are effectively integrated and aligned with business processes.
Monitor system performance and implement improvements as needed.
Manage system upgrades, releases, and maintenance schedules.
Offer ongoing support and troubleshooting for systems users.
Identify and define system requirements in collaboration with stakeholders.
Develop and implement new systems and enhancements to existing systems.
Coordinate with ESI Digital Operations and Transformation Services and development teams to ensure timely delivery of system changes.
System Adoption and Support:
Promote and facilitate the adoption of new and existing systems across the company.
Provide training and support to users to maximize system utilization.
Develop and maintain user documentation and training materials.
Lead and manage multiple projects, ensuring alignment with business goals.
Develop detailed project plans, including scope, timelines, and resource allocation.
Monitor project progress and adjust plans as necessary to meet objectives.
Communicate project status, risks, and issues to stakeholders and senior management.
Build and analyze KPI and metrics.
Collaboration and Communication.
Collaborate with cross-functional teams to ensure cohesive system integration.
Serve as the primary point of contact for system-related inquiries and issues.
Foster a culture of continuous improvement and innovation within the team.
Generate regular report on system performance, project status and key metrics for senior management.
Actively identify process improvement and automation opportunities within the region utilising proven process improvement techniques and Business Process Management Systems.
Work collaboratively with operational leadership and represented workgroups to develop and implement sustainable solutions.
TO SUCCEED IN THIS ROLE:
- High level of collaboration is required with corporate functions such as GPT, Legal, Finance and ESI Digital Operations and Transformation Services
- Must maintain effective relationships with Southern Europe Service and Implementation leaders and managers.
- Extensive experience in executing on improvements initiatives, tools and systems.
- Experience with Powe Bi or other analytical tools for data visualization and reporting.
- Proven track record in execution of initiatives with an excellent decision-making skill set
- Must be able to influence multi-directional and non-linear relationships.
- Excellent planning and organizational skills with strong inter-personal communication skills.
- In depth knowledge project management tools and practices.
- Excellent time management, presentation and organizational skills
- Flexible, analytical and with able to adapt style to different working environments, situations and cultures.
- Goal-oriented and specialized in high standards of costumer’s satisfaction and achievement of corporate aggressive objectives.
- Fluent in Spanish.
- High English proficiency.
- Italian – Nice to have.
Bonus points for these:
- Bachelor’s Degree in Engineering management, Economics, IT.
- Proven experience in system management and project management.
- Strong knowledge of CRM, C360, Shield, Data analytics (Power Bi) or similar systems.
- Excellent organizational, analytical, and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple priorities and projects simultaneously.
- Project Management Professional (PMP) certification is a plus.
YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of ten Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Balance work and life. Resources and flexibility to more easily integrate your work and your life.
- Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
ALTERNATE: If so, this may be the opportunity you’ve been searching for. Read on and decide for yourself.
#LI-MS1 #Hybrid
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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The culture at ADP is very collaborative. One of the things I found when I came in is that you can ask anybody anything and they are willing to help you. They are very engaged in the job that they do and they love to understand what you are doing as well.
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At ADP, we believe that our diversity fuels innovation and benefits our associates, clients, and communities. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.
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