Senior Project Management Consultant

Número de req.: 253533
Categoria: Client Service
Data de publicação: July 1, 2024

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253533
ADP_Referral
RO

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Local de trabalho: Bucharest, Bucuresti, RO

Job Summary:

Requires excellent knowledge and experience with project management methodologies in order to support multi-country payroll implementations. Strong communication and cross-cultural skills to collaborate with the global team members as well as technical knowledge to set up global platform.

Responsibilities :

He/she is the client’s privileged contact in the implementation process, working closely with Celergo’s global partners to help the client analyse and implement payroll regulations in accordance with legislation and guarantee the highest level of service.

Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.

In this respect, he/she must carry out the following actions:

Conduct global kick off call, create project charters, roll out plan and project plans for all the countries in scope and assuring that all the milestones and timelines are respected by the client and in country partners;
Make sure client respects implementation window as per the contract agreement;
Make sure all related tools are constantly updated and billing information is accurate so that customers are properly invoiced;
Assist with the global implementation process, working closely with Celergo’s global partners;
Analysis of the client’s organisation (information channel, interface, etc.);
Configuration of regulatory settings in the global ADP platform (CGC);
Develop, test and optimize the global solution according to the customer’s specifications; make sure all the steps are followed in the system to allow correct invoicing process;
Organize and support meetings with key stakeholders as needed to review project status, discuss and review issues;
Responsible for providing status reporting and providing responsive feedback to management and senior leadership;
Provide action plans and issue resolution, as appropriate;
Explain payroll (compensation, benefits etc) and its financial implications to clients;
Clearly explain country specific payroll issues to clients with the help of the in-country partners;
Train clients through online demonstrations using our payroll technology;
Serve as a point of contact for client inquiries, invoicing, and fulfilment regarding client-impacting issues throughout implementation;
Review Excel documents and verify figures using basic accounting knowledge;
Relay pertinent payroll information to our global partners in a timely manner;
Excellent verbal and written communication skills as well as strong presentation and interpersonal skills;
Ability to work under pressure while maintaining a professional demeanour;
Ability to problem – solve and seek alternative solutions;
Travel to client location when required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education — Bachelor’s degree from a four-year college or university.
Experience — Two to five years related experience and/or training, preferably in a service environment.
Other Skills and Abilities

Bilingual Language skills are preferred
Project management certification a plus

Reports & Performance Metrics:

On time delivery of assigned projects
Quality control reports
Utilisation rate

Training:

Celergo Implementation process training: Project Manager and Implementation Consultant
Product training (CGC platform)
Multiple country payroll training

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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At ADP we are lucky to have collaborative and supportive colleagues. I have an outstanding supervisor that has a good understanding of work and life balance, expressed via flexible work time and the opportunity of working from home. We also have the possibility of enhancing our own area of expertise via trainings with external instruction provided by ADP.

FlorentinaPayroll Implementation Specialist

Senior Project Management Consultant

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