Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? Are you a self-motivated person able to work independently while maintaining control of your projects and workload? Are you a good communicator as well as quality-driven and attentive to details? Do you enjoy variety, technical challenges, and problem-solving? Then the Implementation Consultant position is perfect for a person like you! At ADP, the Implementation team is driven by our customers’ success. With us, you’ll combine your analytic and project management skills with your ability to simplify complex information — helping customers develop the skills and confidence to use our products with ease.

Ensures platform configuration and readiness to support a client through their annual enrollment set up processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all “hands-on” configuration and related activities for the benefits portal administration.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES:

• Analyze Insurance documents to build group benefit portals and conduct a training/welcome call with new clients for a successful onboarding.
• You’ll help clients develop the skills and confidence to use our Insurance product with ease through your expertise, test plan, and relationship-building. 
• To deliver a comprehensive ADPIA solution, you will consult with clients and analyze existing systems, interface requirements, and business processes. 
• Lead workflows and determine procedures for the group as appropriate
• Provide consultation and help answer non-technical questions supporting less-experienced specialists on the team
• Mentor and lead less-experienced specialists on the team
• Learn and navigate ADP systems in order to resolve issue

QUALIFICATIONS REQUIRED:

• Must have or receive Life & Health insurance producers license, maintain all required insurance licenses and complete required appropriate continuing education courses.

• 3+ years of previous experience

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• 1-3 years of relevant insurance industry experience preferred
• Strong client relationship and interpersonal skills
• Ability to troubleshoot and resolve customer complaints
• Ability to demonstrate learning agility
• Ability to learn and apply basic concepts in new situations
• Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
• Ability to collaborate and work in a team environment as well as work independently and make sound decisions

A college degree is great but not required. What’s more important is having the skills to do the job. If you don’t have a college degree, other acceptable experience could include:

• Experience noted above OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

  Preferred License: Life & Health if not licensed must obtain within 30 days as a condition of employment.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.