Tax Research and Compliance 149661
Número de sol.: IND149661
Categoría: Operations
Fecha de publicación: March 28, 2024
Categoría: Operations
Fecha de publicación: March 28, 2024
Ubicación del puesto de trabajo: Hyderabad, Telangana, IN
- Developing long-term relationships with clients through managing and interpreting their requirements.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage with customers
- Strong telephony etiquettes (verbal & active listening skills)
- Customer orientation and ability to adapt/respond to different types of changes
- Excellent communication skills.
- Ability to multi-task, prioritize, and manage time effectively
- Identifying and assessing customers’ needs to achieve satisfaction.
- Flexible, adaptable, proactive and self-motivated
- Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
- Willing to work in different time zones/ late night shifts
- Adherence to quality and compliance guidelines
- Ability to take quick decisions and respond to Customer inquiries
- Able to work in 24/7 environment
##LI-DNI
- Fresh B.Com, BA, BBA graduates (2020 batch only) with 60% plus throughout their academics
- Excellent communication, analytical and interfacing skills
- Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
- Willing to work in different time zones
Laterals
- Excellent written and verbal communication skills
- 1 to 3 years of experience in backend operations, Tax or Customer Service
- Detail oriented, high accuracy with numbers, good experience in MS office
- Extremely service oriented with willingness to learn new things
- Willingness to work in US shifts
Qualification: B. Com, BBA, BBM, M. Com, MBA
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The culture at ADP is very collaborative. One of the things I found when I came in is that you can ask anybody anything and they are willing to help you. They are very engaged in the job that they do and they love to understand what you are doing as well.
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