Tax Research and Compliance 149661
Req Number: IND149661
Category: Operations
Posted Date: March 28, 2024
Category: Operations
Posted Date: March 28, 2024
Work Location(s): Hyderabad, Telangana, IN
- Developing long-term relationships with clients through managing and interpreting their requirements.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage with customers
- Strong telephony etiquettes (verbal & active listening skills)
- Customer orientation and ability to adapt/respond to different types of changes
- Excellent communication skills.
- Ability to multi-task, prioritize, and manage time effectively
- Identifying and assessing customers’ needs to achieve satisfaction.
- Flexible, adaptable, proactive and self-motivated
- Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
- Willing to work in different time zones/ late night shifts
- Adherence to quality and compliance guidelines
- Ability to take quick decisions and respond to Customer inquiries
- Able to work in 24/7 environment
##LI-DNI
- Fresh B.Com, BA, BBA graduates (2020 batch only) with 60% plus throughout their academics
- Excellent communication, analytical and interfacing skills
- Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage
- Willing to work in different time zones
Laterals
- Excellent written and verbal communication skills
- 1 to 3 years of experience in backend operations, Tax or Customer Service
- Detail oriented, high accuracy with numbers, good experience in MS office
- Extremely service oriented with willingness to learn new things
- Willingness to work in US shifts
Qualification: B. Com, BBA, BBM, M. Com, MBA
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