Spain Implementation Consultant
Numéro de poste vacant: 6011393104022024
Catégorie: Client Service
Date de publication: April 16, 2024
Catégorie: Client Service
Date de publication: April 16, 2024
Lieu de travail: Bucharest, Bucuresti, RO
Job Summary:
Analysis activities in order to define the specifications for the effective construction of information systems, likely to meet the requirements of users.
Assist customers/stakeholders/country, functional representatives and Team Leader, in regards to implementation of new business on Payroll platforms. Develop configurations according to Blue Print documents, test and debug final system setups. Loads client data provided in the required layout and coding.
He/she is the client’s privileged partner, helping the client analyse and implement payroll regulations in accordance with legislation to guarantee the highest level of service.
As part of his/her mission, he/she aims to satisfy clients while ensuring uninterrupted service when the client’s file is sent to the client recurring service team.
He/she applies the implementation process to provide all the deliveries expected for the client.
The main responsibilities will be to deliver activities for achieving analysis, to define specifications for building effective systems, capable to meet user requirements.
KEY RESPONSIBILITIES:
- Coordinates with Stakeholder/Senior Consultant/SME to clarify specific requirements and to ensure accurate configuration of captured requirements
- Performs data migration
- Implements the system according to client requirements described in the Blueprint document
- Documents detailed/custom system configuration and tests
- Checks system compliance to client requirements
- Analyse client specifications and implement solutions in the software to meet end user requirements
ROLE DESCRIPTION:
- Communicate through phone and emails with Clients to ensure full and joint understanding of the requests, to keep the client updated on progress, and ensure resolution fully meets their needs
- Loads sample client data in the system
- Runs scripts and data base interrogations
- Compares data base interrogations with client data, providing reports on differences and mismatches
- Performs testing to check system compliance to legislation and client requirements before UAT (User acceptance testing)
- Designs and delivers accurate solution configuration document (that may take different names, depending on respective work stream) that follows standard work best practices and allows for interactive modelling and testing, to build client confidence.
- Sets up the software system by configuring parameters, pay codes, calculation formulas
- Configures payslips and statutory forms/reports
- Configures taxes and social security concepts (taxable wages, taxes and deductions, etc.)
- Ensures functional parametrization for custom requirements
- Develops custom software specifications for developer
- Creates/develops automatic tools
- Send analysis of software bugs and/or desired software enhancements to R&D departments for system upgrades
- Keep the project team informed regarding key deliverables, milestones, status and risks of each implementation
- Constantly and actively contribute to the Standardization and Improvement process
KNOWLEDGE AND SKILLS REQUIREMENTS:
- Computer literate, MS Office (Word, Excel, PowerPoint);
- Ability to work creatively and analytically in a problem-solving environment
- Ability to work in an information systems environment
- Must be able to configure system parameters, load client data , implement business logic algorithms and formulas
- Technical skills with regard to software applications
- Numerical competencies
- Eagerness to contribute in a team-oriented environment
- Demonstrated ability to multi-task and manage the work efforts / priorities of other team members
- Ability to quickly understand and decompose HR, business and technical concepts
- Spanish payroll legislation knowledge (desirable)
- An open mind in terms of computerized HR management
- Effective at communicating clearly technical and business matters / ideas
EDUCATION AND EXPERIENCE:
- Proven experience (+1,5 years) in relevant industry, on similar process or activity
- Must be proficient using Microsoft Office and have working knowledge of various operating systems
- Basic SQL knowledge
- Higher education
- Languages: Spanish B2, English B2
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It’s cool to come here and not just sit here and say, ‘I’m going to answer phone calls.’ I’m actually educating the client, making it an easy and effortless experience for them. When you spend the time to educate them, they are so grateful. I’ve made a lot of personal connections.
At ADP we are lucky to have collaborative and supportive colleagues. I have an outstanding supervisor that has a good understanding of work and life balance, expressed via flexible work time and the opportunity of working from home. We also have the possibility of enhancing our own area of expertise via trainings with external instruction provided by ADP.
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© 2018 ADP, LLC TOUS DROITS RÉSERVÉS. Confidentialité Conditions
© 2018 ADP, LLC TOUS DROITS RÉSERVÉS. Confidentialité Conditions